We offer flexible options for accessing and analysing your data — designed to support everything from quick exports to advanced analytics:

1. Standard reports in the Pingwire interface

All clients have access to a set of predefined reports directly in the Pingwire interface - What we call standard reports. These reports — such as case overviews, request overview, and risk distribution — can be generated on demand using filters like date ranges and groups, and downloaded as Excel files. These standard reports are always available and require no special setup.

Available reports:

• Number of unique initiators - Provide the total number of unique initiators for a selected time interval. This report can, for example be used to analyse the total number of unique individuals making a payment for a given timeframe.
• Case overview - This report provides an overview of all cases created in the system for a selected timeframe, including case status and lifecycle. It offers a quick overview of cases and insight into the case flow.
• Entity overview - Shows all entities created during a selected time interval, and the report can be generated based on optional user-added filter (entity type, groups and/or risk classes)
• Entity transactions - This report provides a detailed overview of each entity's transaction activity within the selected time period, including total volumes, frequency, and active days for incoming, outgoing, and processing transactions in the specified currency.
• Entity report - Provides a detailed, entity-specific overview for a selected entity. The report consolidates all activity related to that entity, including associated requests, triggered pings, created cases, custom connections, screening reports. and group assignment history. It offers a complete activity summary to support investigation, analysis, or audit purposes.
• Group duration - This report calculates the number of days between two specified group assignment events, assigned or unassigned, on each entity within the selected time range.
• PEP & Sanction hit (threshold variation) - This report lists all individuals created after a selected date and shows the individuals PEP and Sanction match probability.
• Ping overview - Provides and overview of all Pings triggered by all, or user selected rules, during a selected timeframe. Additionally, the report can be filtered to only shows simulated Pings triggered by test rules, which is useful when validate rule logic or checking sample triggers.
• Request overview - This report provides an overview of all request sent to the system for a selected timeframe, and the report can be generated based on optional user-added filter (input parameters). One row per request matching the filter criteria.
• Risk distribution - This report provides an overview of entities per assigned risk class.
• Rule overview - This report provides a summary of rule versions and configurations within the selected range.
• SFSA regulatory report - Provides summary data related to Swedish Financial Supervisory Authority (SFSA) reporting — e.g., entity counts by region or risk.

2. Premium report service

Our premium report service provides fully customised reports tailored to your specific data and analytical needs. Built by the Pingwire team according to your requirements, these reports are seamlessly integrated into the Pingwire interface for a smooth, consistent user experience.

Key benefits:

• Tailored insights – reports are designed around your unique business metrics and KPIs.
• Seamless integration – all reports can be generated and appear directly in the Pingwire platform.
• Reliable upkeep – developed and maintained by Pingwire’s backend team to ensure continuous functionality and compatibility with platform updates.

The premium report service is available via a monthly subscription, plus a one-time cost for creating each custom report.

3. BI tool integration (data connect)

If you use your own Business Intelligence (BI) tool — such as Power BI, Tableau, or Looker — Pingwire supports direct data access via Redshift. This allows you to explore and analyze your data in your own environment, with full flexibility to build dashboards, reports, or visualizations as needed.

Note: If you're looking to access larger datasets (e.g., complete logs of pings or requests), we recommend using a BI integration instead of Excel, which has practical row limitations.

4. Managed report service (Pingwire-hosted BI)

For clients who don’t use a BI tool of their own, Pingwire can provide a fully managed reporting environment using Amazon QuickSight. We take care of the setup, configuration, and maintenance — and can help you build custom dashboards and visuals based on your needs. You get a secure, hosted analytics workspace that updates continuously with fresh data.