Tags are simple labels that can be applied to both pings (alerts) and cases in the Pingwire platform. They can be assigned automatically to a ping when a rule is triggered, or manually by the user. If a ping receives a tag, the case it belongs to will also inherit the same tag, ensuring consistent labeling.

Tags make it easy to quickly understand what a ping or case is about. They provide context at a glance and help users organize their work.