Conditions for creating a new ping

A new ping will only be created if both of the following are true:

1. New information exists — for example, a new PEP match that was not already included in a previous ping, or new transactions that exceed a given threshold
2. The rule is not muted — if a rule is muted, it will not generate pings, even if new information appears.

Practical examples

• Rule muted + new information appears (even a stronger match%) → No ping is created.
• Rule not muted + no new information (already reported before) → No ping is created.
• Rule not muted + new information appears → A new ping is created. ✅

What if a ping is not handled or ignored?

If a ping is not handled or is ignored, it will not be recreated the next day.

• The same ping does not reappear repeatedly.
• A new ping will only be triggered if new information appears and the rule is not muted.
• However, the rule’s recommendation still applies. For example, if the rule’s recommendation is "Block", then all relevant requests will continue to be blocked until the ping is handled.

Special case: Error pings

Error pings behave differently. They are generated every time an error occurs, regardless of whether the rule is muted, or whether the error was already reported before.